Classified, Product Bank, BLACK iz Classified, Service Bank,  Service List, Top IT Service,  eSHOP Bangladesh, Classified Product, Product of BLACK iz , Classified.BLACK-iz.com, BLACK-iz.com, eCommerce Site, Bangladesh Shop

Support Ticketing Software from Bangladesh

Support Ticketing Software from Bangladesh

.

SOFT </coders> Bangladesh’s Support Ticketing Software is a completely web-based Clint support and communication management Software. It offers an integrated package with Incident management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. SOFT </coders> Bangladesh’s Support Ticketing Software provides all that you need to have a full-fledged IT Help Desk and a productive Help Desk staff.
SOFT </coders> Bangladesh Support Ticketing Software is a help desk software with project management.

.

Looks and feels just like email
Groove won’t frustrate your customers by making them log in or reference their ticket number to get help. They’ll never know you’re using a help desk to manage your email.

.

Add extras when you want them.
Instead of cluttering Groove with features you’ll never use, we offer optional free add-ons in our app store.

.

Centralized support system.
Handle customer inquires obtained through a web form, email message or a telephone call in a single centralized support solution.

.

Organize. Prioritize. Track.
Setup unlimited categories, sort tickets by urgency and examine status. Always know what needs to be resolved next.
 .

Build and promote self-help.
A built-in knowledge base to provide answers to frequently asked questions, user guides and other self-help resources.

.

Right information at the right time.
Use custom fields to gather required information from customers without having to reply and ask for it.

.

And so much more…
Email notifications, canned responses, file attachments, time spent on tickets, reply and article rating, SPAM prevention, reports, multi-language, …

.

.

Reasons why you need SOFT </coders> Bangladesh’s Support Ticketing Software:

.

Improve Customer Support: Receive, track and organize customer support issues (tickets) by department and by urgency.

Reduce Your Workload: 86% of users say the integrated knowledge base decreased number of support requests.

Save Time and Money: SOFT </coders> Bangladesh’s Support Ticketing Software is super simple to use, fast, lightweight, secure, user friendly .

Module included: support, database , Inventory .

.

.

Tools SOFT </coders> Bangladesh Used:-

.

Designing: HTML, Adobe Photo shop, Macro media Dreamweaver etc
Server Side Scripting: php,my SQL, WordPress, Dot Net.
Client software Scripting: Microsoft .NET,Microsoft SharePoint,HTML, Java ,JavaScript,PHP – MySQL, Style Sheets.
Server System: Windows/Linux

Please fell Free to Call us on +8801611772398 +8801717695631,+880173228301,  So that we can Understand your requirements and Budget and provide the right software. Call us so that if you have some custom requirements.